Privacy Policy

1. Information We Collect

We collect information that you provide directly to us:

• Account information (email, name, business details)
• Customer data you upload (names, phone numbers, emails)
• Referral tracking data
• Usage and analytics data

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service
• Process referrals and send notifications
• Improve and optimize the Service
• Communicate with you about the Service
• Detect and prevent fraud or abuse

3. Data Storage and Security

We use Supabase (PostgreSQL) for data storage with industry-standard encryption and security practices. Customer data is protected by Row Level Security (RLS) policies ensuring users can only access their own data.

4. Third-Party Services

We use the following third-party services:

• Supabase: Database hosting and authentication
• Twilio: SMS notifications
• OpenAI: AI-powered features
• Vercel: Application hosting

These services have their own privacy policies governing their use of your information.

5. SMS Communications

When you use our SMS notification features, we use Twilio to send messages to your customers. By uploading customer phone numbers, you confirm you have obtained proper consent to contact them via SMS.

6. Data Retention

We retain your data for as long as your account is active. If you cancel your account, we will keep your data for 30 days before permanent deletion, allowing you to reactivate if needed.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data (CSV format)
• Opt out of communications

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the Service.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at jarredkrowitz@gmail.com